If a tenant fails to pay rent, how can the landlord get them to leave? Through a lawsuit in court, or via a special eviction procedure at the Tenant and Landlord Service? How long does it take, and how can one navigate the many legal formalities? Or what can be done to provide a more socially responsible solution for the tenant? Regina Santos Pereira, a lawyer specializing in tenancy law, is the guest on the new episode of Urbanidades and discusses the difficulties of the process and the problems that may arise, at a time when the government is preparing to change the law. Drawing on her experience and the many cases she has handled, she points out possible changes that would save time and spare tenants various headaches.